Our process begins with sourcing healthy and beautiful pieces of reclaimed wood, cutting and planing, crafting, sanding, sealing and finishing your furniture with great care and attention to detail. We are not a large factory but a small family (veteran!) owned business in sunny Arizona and each piece is uniquely made entirely by hand.
How do you ship?
Small pieces ship USPS, FedEx and UPS and larger pieces via major and independent freight carriers. We're glad to provide support during transit and are always responsible for your order until it arrives to you safely.
Do you do custom work?
We offer customization for most of our product line and can often accommodate special orders for bars, reception desks, bookcases and more. We do not offer custom color matches, in-home design or installation.
Can I pick up my order and save the shipping?
Absolutely! We welcome you to pickup an order free of charge from our Tempe shop during business hours. Use code PICKUP to waive the shipping fee. We also provide local delivery within Arizona, cost based on location.
Where do you get your wood?
Our wood is sourced from different places and made up of several varieties, all genuine reclaimed wood. Each piece goes through a careful selection process and only beautiful, clean and healthy wood finds a place in our furniture.
What does the wood feel like? Is it sealed?
Our reclaimed wood table tops are planed to be level, well sanded and sealed. Although rustic by design, we invest a great deal of time in our finish. Each table is a showcase of unique wood with unique history, hand selected to a part of your furniture.
How do I care for my new furniture?
We suggest wiping the wood with a soft cloth dampened with warm water. Adding a bit of white vinegar and olive oil is a great non-toxic furniture polish.
Do you have a physical store?
We have a small showroom in Tempe, AZ and welcome visitors M-F 8am-4pm. You'll find several examples of our pieces on display, as well as a limited selection of furniture to purchase.
Do you offer rush services?
We do offer rush services on a limited bases. Please contact us with your needs and we’ll do our best to help. Rush fee applies.
Do you make outdoor furniture?
Our reclaimed wood furniture is recommended for indoor use only.
What is your return policy?
Our custom pieces are built just for you and are final sale, but we strive to provide outstanding customer service. If we make a mistake, you can trust we'll make it right. Happy customers are our priority.
Need something else?
Contact us here, email hello@kasecustom or call 480-275-4445.