Assembly and Care

All Kase Custom furniture receives packaging that ensures it travels safely, arrives in pristine condition and produces the least waste and carbon footprint. 

All you will need for assembly is a crescent or 1/2-inch socket wrench.

Assembly Instructions

We offer easy-to-follow digital assembly and care instructions on individual product pages.

Reclaimed Wood pieces in different finishes

How to care for reclaimed wood

All Kase Custom furniture highlights reclaimed wood's rustic character, heritage and natural beauty.

Our furniture never needs detergent, bleach, ammonia or all-purpose cleaners. Many of these products are harmful to the finish, wood and environment. The below care steps will ensure the long-wearing, sustainable material will nourish its timeless appeal for future generations.

• Use a damp lint-free cloth for regular cleaning
• Add a drop of natural soap as needed
• Promptly dry moisture

The Kase Custom Guarantee

We stand by our products throughout their lifetime and invite you to contact us at hello@kasecustom.com if you ever encounter an issue.

Frequently Asked Questions

All Kase Custom pieces are designed solely for indoor use. Outdoor elements, such as humidity, rain, and sun exposure, can negatively impact the wood's stain and integrity. 

Nonetheless, we understand some customers choose to use their tables outdoors. We urge you to consider this only if your furniture will be in a well-protected outdoor area. 

Outdoor use is at your own risk and can shorten the life of your furniture.

By definition, reclaimed wood is any wood salvaged from old buildings, furniture, or other sources that are no longer serving their purpose. 

Each piece of repurposed wood holds a legacy of something old becoming new again, and this storied character offers warmth and timeless beauty to every space it inhabits.

Since Kase Custom began in 2014, reclaimed wood has always been right for us. To many, its appeal lies solely in its sustainability. By repurposing salvaged wood, we reduce the demand for new wood, which preserves our forests. 

Reclaimed wood is also a durable option for furnishings because it has had years (and sometimes decades) to dry out, making it stable. When new wood is harvested, it’s often cut before it has reached full maturity, which can lead to warping and/or cracking as it dries if not properly treated and maintained. The appeal of reclaimed wood is its aesthetic. Each piece of wood holds an air of strength and resilience, a depth of history that will always be mysterious. 

At Kase Custom, we honor the uniqueness of the wood we craft with and the customers we serve. Because of your individual needs, preferences, and spaces, we offer an abundance of customizations for each of our pieces. 

All of this combined makes reclaimed wood our perfect, symbiotic choice.

Our reclaimed wood is sourced from within the United States and selected for its health, strength, and inherent beauty. We carefully curate wood selections for every order, making each piece of our furniture one-of-a-kind.

Our rigorous sourcing process focuses on the health and beauty of the wood to ensure each piece of furniture starts with quality. We build our furniture with reclaimed wood sourced throughout the United States and chosen for its health, strength, and beauty. 

We cannot guarantee that a certain wood species will be included or excluded from your Kase Custom piece — only that it is healthy, beautiful, and thoughtfully chosen.

Imperfections, or irregularities, tell the story of the wood’s past life. 

On each product page, we mention the presence of nail holes and/or markings, wood grain, and slight color variance in hopes that you will embrace this evidence of the wood’s history. Our restoration process is careful to refine, not disguise, these elements. We start with a rigorous reclaimed wood sourcing process before the wood ever enters our shop. Then, our highly selective artisans choose each piece of wood individually when building your order. 

Each piece of wood holds a variety of properties depending on the species of tree it comes from, including:

  • How and what part of the tree was felled
  • The age of the tree and the part it came from
  • How the piece of wood adapted at the sawmill
  • How the minerals in the soil impacted its growth
  • How the wood was treated and weathered in its past lives

At Kase Custom, we refine these irregularities for a cohesive, natural look still reflective of the wood’s history, lending legacy and visual interest to its new life as custom furniture.

All reclaimed wood bears evidence of its past life in the form of texture, knots, character, and nail holes. Our process of sanding and hand-brushing honors and refines these natural elements while building a practical, durable and sustainable piece.

As you run your hands over any piece of our furniture, you will feel the smooth finish of stain and sealants and the natural texture and character of the wood.

We understand your desire to experience our reclaimed wood and finish colors firsthand in your decision-making process, and we want you to feel confident in your purchase. 

Visit the Materials and Finishes page for examples of each finish option. As you browse, please note the unique character and variance of any one section of wood. The nature of wood offers a range of personality plank to plank. 

While we cannot guarantee your Kase Custom piece will look identical to any previous piece we’ve designed, we’re confident that your overall finish color and aesthetic will match what you see online. 

If you want something more specific, visit our Custom Design Consultation page. We can help you select the right finish for your space.

You will find two shipping options available at checkout.

Complimentary Freight or FedEx Ground. 

  • Freight is delivered at the curb level by appointment, and FedEx Ground services are standard for your address. 

Full-Service White Glove. 

  • White Glove service is a premium delivery option for a $250 fee. It includes inside delivery to the room of choice, unpacking, placement, assembly, and debris removal. It is available for deliveries in most areas within the Contiguous USA.

If you have any questions or require special delivery arrangements, please contact us at hello@kasecustom.com.

Our complimentary delivery method includes curb-level drop-off. You must arrange to have your order carried inside. 

If you’d like a full-service delivery, please select White Glove at checkout. This upgrade includes inside delivery, placement, assembly, and debris removal. It is available in most areas within the Contiguous USA.

We guarantee your order is received in pristine condition, or we will make it right however necessary.

If your order is received with damage, please contact us right away at hello@kasecustom.com.

Some Kase Custom pieces require simple assembly. Please reference the individual product page details to learn whether assembly is required. 

Your order will arrive with custom-made genuine steel brackets. All of the screw inserts are pre-threaded for ease, and all furniture includes eight (8) or less screws. You can anticipate 15-20 minutes for assembly. All you will need is a crescent wrench or a 1/2-inch socket wrench. 

Visit the Assembly and Care page for additional information and instructions. Alternatively, we offer a White Glove delivery service, which includes assembly, for an additional fee.