Reclaimed wood hairpin leg desk in home office

Kase Custom is At Your Service

We're here to create the best possible online furniture buying experience for you.

Our most frequently asked questions are answered below.

Our current production time is approximately 6-8 weeks. For your convenience, we keep this space as well as the banner at the top of the page updated with the most current information. 

Complimentary delivery is offered within the Continental USA. This includes curbside freight by appointment or standard FedEx Ground.

Full Service White Glove delivery is available for an additional fee and includes inside delivery to room of choice, unpacking, placement, assembly, and debris removal. 

Select either complimentary or upgrade to White Glove delivery at checkout. If you would like to inquire about delivery outside of the Continental USA or to change your delivery method after checkout, please reach out to hello@kasecustom.com for assistance.

Our furniture is built with reclaimed wood sourced throughout the United States and chosen for its health, strength, and beauty. 

Kase Custom reclaimed wood furniture is made with carefully curated combinations of wood species, making each piece of furniture different from any other in the world. It is not possible to guarantee any certain species of wood will be included -or excluded- from your Kase Custom piece. Only that it is healthy, beautiful and thoughtfully chosen.

Reclaimed wood bears evidence of its past life in the form of nail holes, texture and other character markings earned through seasons of existence. Our furniture is planed and thoroughly sanded before hand-brushed coats of clear sealant are applied. The result is a well finished and durable piece of furniture designed to last for generations.

Kase Custom furniture is available in Natural, Espresso and Provincial finishes. Click here to view more examples of our finish colors.

Natural shows the wood in its purest form.

Provincial is a classic walnut shade.

Espresso is a richly grained dark brown. 

We've thoughtfully designed our pieces to transport safely and come together easily. Click here to view our Assembly and Care guides.

Kase Custom offers 3 table heights. 

Dining Height is 30” and is best paired with standard dining chairs, approximately 18" tall.

Counter Height is 36” and best paired with counter chairs or stools, approximately 24" tall. 

Bar Height is 42” and best paired with bar stools, approximately 30" tall. 

A good rule of thumb is to subtract 12” from the height of the table to determine the approximate height of your ideal seating. This may vary within an inch or two with different makers. Kase Custom table heights are industry standard, so you'll find consistent heights offered when shopping for seating, most often labeled appropriately as dining chair, counter stool and bar stool. So, if you purchase a counter height table, be sure to pair with counter height stools.

Need product selection or design assistance? designhelp@kasecustom.com

Kase Custom does not currently offer stools and most of those shown in our photos belong to our customers.

We do offer standard height benches.

Kase Custom reclaimed wood furniture is designed for indoor use. Humidity, rain, and outdoor sun exposure will impact the stain as well as the integrity of the wood. We understand some choose to use their table outdoors and urge you only to consider this if in a covered and well protected area. Any outdoor use is at your own risk.

With a name like Kase Custom, we certainly understand the heartfelt requests we receive to custom build a piece of furniture. But custom takes on a different meaning here. 

As our product offerings grew over the years, The Kase Custom Team developed a multitude of options and thousands of possible combinations emerged. So, while we cannot recreate your grandmother’s armoire or custom build a piece of furniture with your specs and materials, we can deliver a piece of handmade furniture that is customized to your needs. 

Reclaimed wood is a strong, durable, natural material that holds its own heritage. It evolves as it ages, becoming more beautiful over time. Gentle care is all that is needed to care for your Kase Custom pieces.

Learn more about How to Care for Reclaimed Wood Furniture throughout the years.

Each and every Kase Custom piece of furniture is built by hand and customized to your individual choices. As such, all Kase Custom furniture is final sale, but your satisfaction remains our top priority. If there is any issue at all with the delivered furniture, simply reach out to hello@kasecustom.com to connect directly with our team who is ready to assist you. 

Our shop is located in sunny Phoenix, Arizona. Kase Custom operates as an online business and does not have a showroom open to the public.

Still have questions?

We're glad to help. Contact us.

Discover Kase Custom

Learn more about our furniture making process.