Your bedroom is the most sacred place in the home. We help create an ambience that allows you to relax and reset by selecting the right headboard as the focal point.
Our sustainably sourced, reclaimed wood headboards come in three colors and multiple sizes, allowing you to choose the piece that fits the shape of your bedroom without compromising style and luxury.
Find answers to our most commonly asked questions below.
You can always find our current build time in the banner at the top of every page.
In addition to build time, transit time averages 3-8 business days within the United States.
If you need a piece of our wood furniture quickly, send us a message or check out the current In Stock options. These limited availability pieces change periodically, and are all built with the same quality standards as our made-to-order furniture—just without our usual range of customization options and build time.
We ship throughout the contiguous United States as well as to Canada and the Caribbean Islands.
All orders within the US qualify for free shipping.
Shipping for Canada and the Caribbean Islands is determined at checkout, based on your order total.
If you’re looking for other delivery locations, please contact us at hello@kasecustom.com to see how we can arrange delivery in your area.
Transit time averages 3-8 business days within the USA and 6-10 business days to Canada and the Caribbean.
You’ll receive an email notification once your package is confirmed for shipment.
You’ll have two shipping options available at checkout.
Complimentary Freight, UPS or FedEx Ground
Full-Service White Glove
If you have any questions or require special delivery arrangements, please contact us at hello@kasecustom.com.
Our complimentary delivery method includes curb-level drop-off. This means you'll need to arrange your order being carried inside.
If you prefer, or need, full-service delivery, please select the White Glove delivery option at checkout. This paid upgrade includes inside delivery, placement, assembly and debris removal, and is available in most areas within the Contiguous USA.
If you have any questions or require special delivery arrangements, please contact us at hello@kasecustom.com.
We guarantee your order is received in pristine condition, or we’ll make it right.
Our team hand-configures each package to ensure it travels safely and arrives in pristine condition (plus produces the least waste and carbon footprint).
If your furniture is damaged during shipping, let us know at hello@kasecustom.com.
Select Kase Custom pieces require simple assembly. If your wood furniture requires assembly, you can anticipate 15-20 minutes from start to finish.
All you’ll need is a crescent wrench or a 1/2-inch socket wrench. Your order will arrive with custom-made genuine steel brackets. All of the bolt inserts are pre-threaded for ease, and all designs include eight (8) or less bolts.
Visit the Assembly & Care page to see which designs require assembly. This information is also noted on individual product pages.
If you prefer, or need, assembly assistance, we offer a White Glove delivery option with assembly included, at an additional fee. Get all the details on White Glove Delivery.
Kase Custom builds industry-standard heights for dining, counter and bar tables.
This means our table heights are:
Seating options appropriately titled 'dining', 'counter', or 'bar' height should work with your respective table height. (Meaning, choose counter height stools for your counter height table.)
If your preferred seating isn't labeled in that way, here's a simple guide. As a rule of thumb, you want 12-inches between the top of the seat and the bottom of the table.
We offer wood bench seating in each of the heights, to coordinate with your preference of table height.
If you’re searching for a table or bench height beyond these three standards, contact us at Design Help. We're here to help design the right piece of custom wood furniture for your specific space's needs.
We build each piece of custom wood furniture based on your specifications. As such, orders are final sale.
If you need help deciding the right dimensions for your space, we offer complimentary Design Help services. This service ensures your furniture will work well in your space(s) and is intended to build confidence in your purchase.
After all, our thoughtfully designed furniture is built to last for generations.
And while sales are final, we stand by our products throughout their lifetime. If you ever encounter an issue, please contact us at hello@kasecustom.com.
We offer a range of bench seating to coordinate with our dining, counter and bar table heights.
All Kase Custom pieces are designed solely for indoor use. The outdoor elements of humidity, rain, and sun exposure negatively impact the stain, as well as the integrity of the wood.
Nonetheless, we understand some of our customers choose to use their tables outdoors. We urge you to consider this only if your furniture will be in a well-protected outdoor area.
Outdoor use is at your own risk and can be expected to shorten the life of your furniture. Please note that our Lifetime Guarantee does not protect furniture used outdoors.
We love this question!
Several pieces in our permanent collection are based off of customer requests from our early days.
We regularly customize elements of our existing designs by request—and while there are a variety of factors which may, or may not, make us a good fit for your design—we're always open to considering full customizations.
Contact designhelp@kasecustom.com or through our Design Help page.
Largely, yes.
Our wood refining, building and finishing practices are consistent across every piece of furniture we make, which will always reflect the images you see on our website.
What will vary is the nature of the wood, grain, knots, nail holes, etc. And how each of our signature finish colors take to the varieties of wood included in your custom piece.
This is because each piece of reclaimed wood has its own pattern and history. Variables include environment, age, and species of the wood, and we’re here to enhance rather than transform or erase that unique character.
We've included a variety of pictures to show each finish color across different designs, to help you gain clarity and confidence in your purchase.
Our Natural Finish color experiences the most variance, because this finish is designed to enhance the natural colors, not deepen them. That said, if you're drawn to a particular image on our site—or want all dark species, or all light species, of wood—just let us know. You can indicate this in the note section at checkout or by contacting us at hello@kasecustom.com. We accommodate these requests regularly. We truly are selecting each piece of wood for your order, and are here to build your ideal wood furniture.
To learn more about how we source and meticulously choose each piece of wood for your order, check out our Materials & Finishes page.
Our rotating inventory of In Stock furniture provides options for customers who need furniture quicker than our made-to-order build time.
These pieces are all the same quality and standards as our made-to-order pieces, just with less customization options and nearly no wait. They ship from our Phoenix, Arizona woodshop within 3-5 days.
They are typically one-offs, so if you see an In Stock item that suits you and your space, snag it!
Our team is always envisioning and testing new designs, and goes through rigorous stages of testing and perfecting before release.
While we don't have a set schedule, we do share new product releases on socials and in our newsletter.
All of our furniture is built in our Phoenix, Arizona woodshop.
But please note we don't currently host a showroom in Phoenix.
We do not currently host a showroom, no.
We've designed our website to offer extensive original photography and detailed information about our wood furniture.
For even more visual content of our custom wood furniture, explore our Instagram, Facebook and Pinterest pages.
If you're still not finding what you're looking for, we're here to help. Visit our Design Help page get in touch.
Yes, we partner with Shop Pay to offer payment installment options.
Select Shop Pay at checkout to see your personalized offers.
We operate by a straightforward, honest approach to pricing, which means we exclude padded margins for routine sales and promotions.
Instead, our pricing model ebbs and flows with actual material, production and operation costs, and is routinely monitored for adjustments.
In short, no, we don't regularly offer discounts or promotional pricing. But in the rare instance we do, it will always be noted in the banner at the top of every page on our site.
To learn more about how we operate as a holistically beneficial and transparent business, visit Our Commitment page.
Yes, we do.
Purchase a gift card in various preset increments, or, if you're looking for a custom amount, email us at hello@kasecustom.com.
Gift cards are electronic and delivered by email. They can be easily redeemed at checkout, with no processing fees or expiration dates.
We are.
Kase Custom is 50% veteran-owned and 50% woman-owned, classifying us as 100% minority-owned.
Yes, we're honored to be an approved furniture vendor for the federal government via SAM.gov. We are section 889 compliant, and our UEID is PKHQMREDKV45.
Need additional information? Email us at hello@kasecustom.com. We're always here with a prompt reply.
By definition, reclaimed wood is any wood salvaged from old buildings, furniture, or other sources that are no longer serving their purpose.
Each piece of repurposed wood holds a legacy of something old becoming new again, and this storied character offers warmth and timeless beauty to every space it inhabits.
→ Learn more about our Materials & Finishes and Our Commitment to thoughtful business practices.
Since we opened in 2014, reclaimed wood has always been right for us. For many, its appeal lies solely in its sustainability. By repurposing salvaged wood, we reduce the demand for new wood, which preserves our forests.
For us, its even more. Reclaimed wood is also a durable option for furnishings because it has had years (and sometimes decades) to dry out, making it stable.
When new wood is harvested, it’s sometimes cut before it has reached full maturity, which can lead to warping and/or cracking as it dries if not properly treated and maintained.
The appeal of reclaimed wood is also its aesthetic. Each piece of wood holds an air of strength and resilience, and a depth of history that holds a bit of mystery.
At Kase Custom, we honor the uniqueness of the wood we craft with and the customers we serve. Because of your individual needs, preferences, and spaces, we offer an abundance of customizations for each of our pieces.
All of this combined makes reclaimed wood our preferred, symbiotic choice.
→ Learn more about our Materials & Finishes and Our Commitment to thoughtful business practices.
Our reclaimed wood is sourced from within the United States, and is selected for its health, strength, and inherent beauty.
We carefully curate wood selection for every order, making each piece of our custom wood furniture one-of-a-kind.
→ Learn more about our Materials & Finishes.
Our rigorous wood sourcing focuses on the health and beauty of the wood to ensure each piece of furniture starts with quality.
We build with reclaimed wood sourced throughout the United States, chosen for its health, strength, and beauty.
While we cannot guarantee that a certain wood species will be included, or excluded, from your Kase Custom furniture, we do ensure it's healthy, naturally beautiful and meticulously chosen.
If you're looking for particular lightness or darkness of wood coloring, we can often accommodate these requests. We truly are selecting each piece of wood for your order, and are here to build your ideal wood furniture. This will be most impactful with our Natural Finish, as it's designed to enhance (rather than color) the natural tones of the wood.
Be sure to indicate your preference in the note section at checkout or by contacting us at hello@kasecustom.com. If you see a picture on our site that reflects what you're looking for, please share that as well.
→ Learn more about our Materials & Finishes
Imperfections, or irregularities, tell the story of the wood’s past life.
On each product page, we mention the presence of nail holes and/or markings, wood grain, and slight color variance in hopes that you'll embrace these evidences of the wood’s history.
Our restoration process is careful to refine, not disguise, these elements.
We start with a rigorous reclaimed wood sourcing process before the wood ever enters our shop. Then, our highly selective artisans choose each piece of wood individually when building your order.
Each piece of wood holds a variety of properties depending on the species of tree it comes from, including:
At Kase Custom, we refine these irregularities for a cohesive, natural look still reflective of the wood’s history, lending legacy and visual interest to its new life as custom furniture.
Proper care for this long-wearing, sustainable material will nourish its timeless appeal for future generations.
Note: Your furniture never needs detergent, bleach, ammonia or all-purpose cleaners. These products are harmful to both the finish and wood.
All reclaimed wood bears evidence of its past life in the form of texture, knots, character, and nail holes.
Our process of sanding and hand-brushing honors and refines these natural elements while building a practical, durable and sustainable piece.
As you run your hands over any piece of our furniture, you will feel the smooth finish of stain and sealants and the natural texture and character of the wood.
We don't offer wood samples, no. This is because the nature of reclaimed wood lends to such a range of wood tones and personality plank to plank. You'll see this most evidenced in photos of our Natural Finish tabletops, where each section of wood is so unique to the next.
We understand the desire to experience our reclaimed wood and finish colors firsthand, and we want you to feel confident in your purchase.
Explore the Materials and Finishes page for a variety of photos of each finish color option across designs.
While we cannot guarantee your Kase Custom piece will look identical to any previous piece we’ve designed, we’re confident that your overall finish color and aesthetic will match what you see across our website.
If you're looking for a specific arrangement of wood tones, contact us at hello@kasecustom.com or through our Design Help page.
We offer three signature finish colors.
→ Visit our Materials and Finishes page for more information and visual examples of each.
Need a customization or aren't sure which size or finish color works best in your space?
Get straightforward, thoughtful advice from our team.